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Automation, Artificial Intelligence, and Machine Learning in Consumer Lending

Published May 10, 2023Updated Jun 21, 2025

The Congressional Research Service is a nonpartisan policy and legal analysis arm of the Library of Congress. CRS reports are written for members of Congress and their staff, not the public — but they’re made available openly through Congress.gov.

Automation, Artificial Intelligence, and Machine Learning in Consumer Lending — Informed