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Public Law118th CongressGovernment Operations and Politics
H.R. 5887Became Law

Government Service Delivery Improvement Act

This bill became law

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Law

What it doesSummary public law (Jan 4, 2025)

Government Service Delivery Improvement Act

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

The act requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. This individual is responsible for coordinating government-wide efforts to improve government service delivery by agencies. The act also requires the head of each agency to be responsible for the agency's government service delivery, including improving and enhancing government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.

Each agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery and government service delivery channels (i.e., the mediums of interaction or transaction with the federal government, such as mail, phone, or website). 

What just happenedJan 4, 2025

Became Public Law No: 118-231.

Who’s behind it

Rep. Khanna, Ro [D-CA-17](D-CA)Sponsor
8 cosponsors4 D4 R
Read on Congress.gov
8cosponsors2committees26actions1related bills
  1. Jan 4, 2025PresidentE40000

    Became Public Law No: 118-231.

  2. Jan 4, 2025BecameLaw36000

    Became Public Law No: 118-231.

  3. Jan 4, 2025PresidentE30000

    Signed by President.

  4. Jan 4, 2025BecameLaw36000

    Signed by President.

  5. Dec 27, 2024FloorE20000

    Presented to President.

  6. Dec 27, 2024President28000

    Presented to President.

  7. Dec 23, 2024Floor

    Message on Senate action sent to the House.

  8. Dec 21, 2024Floor

    Passed Senate without amendment by Unanimous Consent. (consideration: CR S7313)

  9. Dec 21, 2024Floor17000

    Passed/agreed to in Senate: Passed Senate without amendment by Unanimous Consent.

  10. Dec 16, 2024Floor

    Star Print ordered on the reported bill.

  11. Dec 9, 2024Calendars

    Placed on Senate Legislative Calendar under General Orders. Calendar No. 686.

  12. Dec 9, 2024Committee

    Committee on Homeland Security and Governmental Affairs. Reported by Senator Peters without amendment. With written report No. 118-283.

    Homeland Security and Governmental Affairs Committee
  13. Dec 9, 2024Committee14000

    Committee on Homeland Security and Governmental Affairs. Reported by Senator Peters without amendment. With written report No. 118-283.

    Homeland Security and Governmental Affairs Committee
  14. Sep 18, 2024Committee

    Committee on Homeland Security and Governmental Affairs. Ordered to be reported without amendment favorably.

    Homeland Security and Governmental Affairs Committee
  15. May 22, 2024IntroReferral

    Received in the Senate and Read twice and referred to the Committee on Homeland Security and Governmental Affairs.

    Homeland Security and Governmental Affairs Committee
  16. May 21, 2024FloorH38310

    Motion to reconsider laid on the table Agreed to without objection.

  17. May 21, 2024FloorH37300

    On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3367-3368)

  18. May 21, 2024Floor8000

    Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3367-3368)

  19. May 21, 2024FloorH8D000

    DEBATE - The House proceeded with forty minutes of debate on H.R. 5887.

  20. May 21, 2024FloorH30000

    Considered under suspension of the rules. (consideration: CR H3367-3369)

  21. May 21, 2024FloorH30300

    Ms. Mace moved to suspend the rules and pass the bill, as amended.

  22. Feb 6, 2024CommitteeH19000

    Ordered to be Reported (Amended) by the Yeas and Nays: 41 - 0.

    Oversight and Government Reform Committee
  23. Feb 6, 2024CommitteeH15000-B

    Committee Consideration and Mark-up Session Held

    Oversight and Government Reform Committee
  24. Oct 25, 2023IntroReferralH11100

    Referred to the House Committee on Oversight and Accountability.

    Oversight and Government Reform Committee
  25. Oct 3, 2023IntroReferralIntro-H

    Introduced in House

  26. Oct 3, 2023IntroReferral1000

    Introduced in House

Public LawJan 4, 202549

Government Service Delivery Improvement Act

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

The act requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. This individual is responsible for coordinating government-wide efforts to improve government service delivery by agencies. The act also requires the head of each agency to be responsible for the agency's government service delivery, including improving and enhancing government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.

Each agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery and government service delivery channels (i.e., the mediums of interaction or transaction with the federal government, such as mail, phone, or website). 

Introduced in HouseOct 3, 202300

Government Service Delivery Improvement Act

This bill requires that certain government officials be responsible for improving government service delivery (i.e., providing benefits or services to individuals, businesses, and organizations via agencies or programs).

The bill requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. The primary responsibility of this individual shall be to coordinate government-wide efforts to improve government service delivery. The bill also requires the heads of certain executive branch agencies to be responsible for their respective agency's government service delivery, including continuously improving and enhancing government services. Each such agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery.  

Government Service Delivery Improvement Act — Informed