Federal Agency Customer Experience Act of 2019
Bill journey · stage 2 of 5
Under committee review
What it doesSummary introduced in house (May 8, 2019)
Federal Agency Customer Experience Act of 2019
This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback.
The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies.
The feedback may not be used in any appraisal of job performance of a federal employee.
What just happenedMay 8, 2019
Referred to the House Committee on Oversight and Reform.
Who’s behind it
- Introduced in HouseMay 8, 2019
- May 8, 2019IntroReferralH11100
Referred to the House Committee on Oversight and Reform.
Oversight and Accountability Committee - May 8, 2019IntroReferralIntro-H
Introduced in House
- May 8, 2019IntroReferral1000
Introduced in House