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Public Law114th CongressArmed Forces and National Security
H.R. 5392Became Law

No Veterans Crisis Line Call Should Go Unanswered Act

This bill became law

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Law

What it doesSummary public law (Nov 28, 2016)

(This measure has not been amended since it was introduced. The expanded summary of the House passed version is repeated here.)

No Veterans Crisis Line Call Should Go Unanswered Act

(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget.

The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing.

The VA shall submit the document and plan within 180 days.

What just happenedNov 28, 2016

Became Public Law No: 114-247.

Who’s behind it

Rep. Young, David [R-IA-3](R-IA)Sponsor
26 cosponsors5 D21 R
Read on Congress.gov
26cosponsors1committees24actions1related bills8subjects
  1. Nov 28, 2016President

    Became Public Law No: 114-247.

  2. Nov 28, 2016BecameLaw36000

    Became Public Law No: 114-247.

  3. Nov 28, 2016President

    Signed by President.

  4. Nov 28, 2016BecameLaw36000

    Signed by President.

  5. Nov 18, 2016Floor

    Presented to President.

  6. Nov 18, 2016President28000

    Presented to President.

  7. Nov 17, 2016Floor

    Message on Senate action sent to the House.

  8. Nov 16, 2016Floor

    Passed Senate without amendment by Unanimous Consent. (consideration: CR S6421)

  9. Nov 16, 2016Floor17000

    Passed/agreed to in Senate: Passed Senate without amendment by Unanimous Consent.(consideration: CR S6421)

  10. Sep 27, 2016IntroReferral

    Received in the Senate, read twice.

  11. Sep 26, 2016FloorH38310

    Motion to reconsider laid on the table Agreed to without objection.

  12. Sep 26, 2016FloorH37300

    On motion to suspend the rules and pass the bill Agreed to by the Yeas and Nays: (2/3 required): 357 - 0 (Roll no. 558). (text: CR H5888)

  13. Sep 26, 2016Floor8000

    Passed/agreed to in House: On motion to suspend the rules and pass the bill Agreed to by the Yeas and Nays: (2/3 required): 357 - 0 (Roll no. 558).(text: CR H5888)

  14. Sep 26, 2016FloorH30000

    Considered as unfinished business. (consideration: CR H5893-5894)

  15. Sep 26, 2016FloorH37220

    At the conclusion of debate, the Yeas and Nays were demanded and ordered. Pursuant to the provisions of clause 8, rule XX, the Chair announced that further proceedings on the motion would be postponed.

  16. Sep 26, 2016FloorH8D000

    DEBATE - The House proceeded with forty minutes of debate on H.R. 5392.

  17. Sep 26, 2016FloorH30000

    Considered under suspension of the rules. (consideration: CR H5888-5891)

  18. Sep 26, 2016FloorH30300

    Mr. Miller (FL) moved to suspend the rules and pass the bill.

  19. Sep 21, 2016Committee

    Ordered to be Reported by Voice Vote.

    Veterans' Affairs Committee
  20. Sep 21, 2016Committee

    Committee Consideration and Mark-up Session Held.

    Veterans' Affairs Committee
  21. Jun 13, 2016Committee

    Referred to the Subcommittee on Health.

    Health Subcommittee
  22. Jun 7, 2016IntroReferralH11100

    Referred to the House Committee on Veterans' Affairs.

    Veterans' Affairs Committee
  23. Jun 7, 2016IntroReferralIntro-H

    Introduced in House

  24. Jun 7, 2016IntroReferral1000

    Introduced in House

Public LawNov 28, 201649

(This measure has not been amended since it was introduced. The expanded summary of the House passed version is repeated here.)

No Veterans Crisis Line Call Should Go Unanswered Act

(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget.

The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing.

The VA shall submit the document and plan within 180 days.

Passed Senate without amendmentNov 16, 201682

(This measure has not been amended since it was introduced. The expanded summary of the House passed version is repeated here.)

No Veterans Crisis Line Call Should Go Unanswered Act

(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget.

The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing.

The VA shall submit the document and plan within 180 days.

Passed House without amendmentSep 26, 201681

(This measure has not been amended since it was introduced. The summary has been expanded because action occurred on the measure.)

No Veterans Crisis Line Call Should Go Unanswered Act

(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget.

The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing.

The VA shall submit the document and plan within 180 days.

Introduced in HouseJun 7, 2016

No Veterans Crisis Line Call Should Go Unanswered Act

This bill directs the Department of Veterans Affairs to develop:

  • a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), including at backup call centers; and
  • a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology.
No Veterans Crisis Line Call Should Go Unanswered Act — Informed